The National Insurance Commission (NAICOM) has issued a guideline that offers Insuretechs leeway to operate in the Nigerian insurance space.

The guidelines, effective August 1, 2025, were issued following extensive stakeholder consultation and engagement and are designed to provide a clear and unified regulatory framework for the licensing, operations, and supervision of Insurtech firms in Nigeria, the Company said.

The guidelines aim to foster innovation that can lead to the development of new and innovative insurance products and services, ensure consumer protection and improve consumer experience, prioritizing consumer interests and providing better services, provide clarity on regulatory requirements, reducing uncertainty and ambiguity; help build trust and confidence in the insurtech sector; driving growth and adoption, and advancing digital transformation within the Nigerian insurance sector

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The key objectives of the guidelines include promoting the growth and development of Insurtech in Nigeria; establishing regulatory standards for Insurtech setup and operations; encouraging responsible innovation while safeguarding consumer interests; defining general product features specific to Insurtech; and providing a licensing structure for both Partnering and Standalone Insurtech firms

It will also facilitate the transition of eligible operators into fully licensed standalone Insurtech entities, and supporting Nigerias broader digital economy and fintech ecosystem

Application Categories include:

Partnering Insurtech: Permitted to transact specific classes of insurance in collaboration with licensed insurers

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Standalone Insurtech: Permitted to transact the categories of insurance as may be specified in its license, excluding special risk products such as Oil and Gas Insurance, Marine and Aviation Insurance, Retirement Life Annuity, and insurances of government assets and liabilities for Ministries, Departments, and Agencies.

Prospective operators who want to participate must submit applications in accordance with the procedures outlined in Schedule I of the Guidelines. NAICOM reserves the right to grant licenses with conditions deemed necessary under existing laws and this new regulatory framework.

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On prudential and market conduct requirements, Insurtech firms, the Commission said must comply with provisions related to risk management, investment practices, actuarial standards, outsourcing, and other key operational parameters as detailed in the Commissions Prudential Guidelines.

On how to resolve disputes, the guidelines says disputes between insurtechs and partner insurers must first follow arbitration protocols outlined in their agreements before approaching NAICOM.

Consumers may refer unresolved issues from insurance transactions directly to the Commission for review and resolution.

All existing insurance institutions and Insurtech firms operating under any arrangement classified as Insurtech must fully comply with these Guidelines within 30 days of the effective date, NAICOM said.

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